Tag Archives | customer experience

#87 James & Per & You

In the style of a radio phone-in, James and Per open up the communication channels and talk to you the listener. Our guests in our second listener phone-in show ended up being Wedge Black, Tim Wright, Heather Burns and James Mole McConnell. Is UX research under-appreciated in intranet design? What is Europe playing at with their […]

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#62 James & Per are delightful

In this linkshow James and Per discuss 3 articles they’ve found during their digital travels. We start off by discussing customer experience landmines – things (from the experiences of a non-uxer) that can be hurdles for your customers. In the middle of the show we get delightful and discuss  adding delight to your ux. Finally […]

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