A linkshow – In episode 20 of UXPodcast James Royal-Lawson and Per Axbom discuss three recent articles that they’ve found during their digital travels, discuss them and swear a little. This episode’s topics are…

• Social media marketing – Barclay’s Facebook Debacle
• The agency model – It’s f*cked
• Visual marketing – adding images to your content

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References:

• Epic Fail: Barclays’ Facebook Debacle Highlighted the Chasm Between the Bank and Its Customers
• UX Design at Digital Agencies is F*cked
  • Part 2: Lean UX at Digital Design Agencies
  • Client/Agency Engagement is F*cked, Waterfall UX Design is a Symptom
• Six ways visual content marketing can blow your mind