Podcast

#181 Product strategy with Richard Banfield

“Product strategy is a product of product vision” says Richard Banfield. In this show Richard shares his thoughts on product strategy, the sharing of language and culture within a team, the importance of psychological safe space, product team challenges, distributed teams, and the value of making mistakes.
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#180 Mobile frustrations with Lina Hansson

What frustrates people when using mobile sites? Lina Hansson is a conversion specialist at Google. Recently Google has tested almost 500 websites in retail, travel and finance verticals across Europe, the Middle East and Africa on mobile. Lina talk to us about what they discovered and what we can do make mobile sites less frustrating and more successful.
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#179 Net Promoter Score with Jared Spool

“NPS is the KFC of satisfaction scores – it’s everywhere and not good for you”. Jared Spool isn’t a fan of Net Promoter Scores. They are a poor metric, weirdly calculated and easily gamed. Jared says we need to stop using NPS and pay attention, proper attention to our customers. Read More

#178 Games user research with Veronica Zammitto

Game UX – doing research for video games. It’s a relatively young field, coming to the forefront of the gaming industry during the last 5-10 years. We talk to former psychologist Veronica Zammitto who is now the Director of UX research at gaming giant EA.

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#177 GDPR with Heather Burns

On May 25, 2018, GDPR comes into effect throughout the EU. Heather Burns joins us to help us understand the implications.

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#175 Human centred design with Alastair Somerville

This podcast is episode 7 of 7 recorded at EuroIA 2017

We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be human. We talk to Alastair about human centred design. How to use your senses and perception and take in the world around you.

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#174 UX Panel game – without hesitation, repetition or deviation

UX Podcast Panel game. Inspired by the legendary panel game devised by Ian Messiter we bring you a UX Podcast Christmas Special. We try to speak uninterrupted for 60 seconds about a given UX related subject.

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#173 Building a team with Alissa Briggs

This podcast is episode 6 of 7 recorded at EuroIA 2017

Alissa Briggs has mastered design leadership. We talked to her during EuroIA in Stockholm where she had held a presentation entitled Race to the Top: Building Skyscrapers & Design Teams that Soar.  In this interview Alissa shares her experiences of – and processes for – running, building and managing a design team.

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#172 Re-branding with Jon Bergsman

After over 6 years, UX Podcast is re-branding. Updating or changing your brand doesn’t happen in a vacuum, it impacts everything, including the user experience – but that impact is, in our experience, often overlooked or underplayed. We talk to Jon Bergsman, founder of WDW Creative who have been working with us and our new brand, about the branding process and it’s similarity to the UX design process.

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#171 Surviving UX with Eric Reiss

This podcast is episode 5 of 7 recorded at EuroIA 2017

IA, IxD, SEO – all of these and more come under the canopy of UX. “I don’t think any of us can truly call ourselves UX designers, although that’s a very convenient title” said Eric Reiss towards the beginning of our conversation. The environment we work in and the way in which we communicate what we do creates a constant struggle. We need to survive being UX-ers. Read More