chris risdon

#62 James & Per are delightful

In this linkshow James and Per discuss 3 articles they’ve found during their digital travels. We start off by discussing customer experience landmines – things (from the experiences of a non-uxer) that can be hurdles for your customers. In the middle of the show we get delightful and discuss  adding delight to your ux. Finally we peel back the buzz and look at working with touchpoints.

What do you think? Email us at uxpodcast@uxpodcast.com

(Listening time: 40 minutes)

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