Show notes

Lifts and elevators are things that we love to talk about in UX circles. Every lift seems able to become the starting point for a user experience conversation. To answer all the questions we have about elevators we talk to Reetta Ranne and Jussi Hiltunen who are senior UX design specialists at KONE in Finland.

In this episode we learn more about the design process for elevators and the broader topic of people flow in urban environments. We talk about the timelines and lifecycles of the solutions, and the cultural challenges of bringing elevators from ideas to buildings.

(Listening time: 38 minutes)

References:

• People flow experience in offices (by Reetta Ranne)
• Urban insights – collection of articles about the future people flow by KONE
• The 1,000 Floor Elevator: Why Most Designers Fail Google’s Infamous Interview Design Challenge
• Journey number 6 with Alastair Somerville