UX Podcast attended one of the biggest conversion optimisation conferences in the world, Conversion Jam 4, organised by Conversionista. We grabbed interviews with 4 of the keynote speakers. There was a definite psychology-theme to our interviews .
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Roger Dooley, Neuromarketer, author of Brainfluence the book and host of the Brainfluence the podcast, was the opening keynote speaker at Conversion Jam 4. We caught up with him later in the day and talk about the persuasion slide, creating a “liking effect” and dealing with the conscious and non-conscious parts of our brains.
In this linkshow James and Per discuss 3 articles they’ve found during their digital travels. We start off by discussing customer experience landmines – things (from the experiences of a non-uxer) that can be hurdles for your customers. In the middle of the show we get delightful and discuss adding delight to your ux. Finally we peel back the buzz and look at working with touchpoints.
What do you think? Email us at uxpodcast@uxpodcast.com
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(Listening time: 40 minutes)Episode #62 James & Per are delightful – A linkshow featuring: #ux landmines, delight, touchpoints http://t.co/0NfnDhSSbn #podcast
— UX Podcast (@uxpodcast) December 13, 2013
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