Show notes
People will abuse our products and use them for harm. It’s not an “if”. People utilise the products we help make to hurt others, to control, abuse, and stalk people in their lives. Eva PenzeyMoog joins us to talk about how we can design for safety, prevent harm before it happens, and helping survivors of interpersonal harm.
Eva recently published Design for Safety through A Book Apart and has been studying, writing, and giving talks about interpersonal harm and designing for safety for a number of years.
We look at some examples of harm, the harmful assumptions we make, (informed) consent, interviewing victims of harm, forming alliances to enable change. James and Per also in the outro discuss internationalisation and how cultural norms can impact your assumptions.
(Listening time: 41 minutes, transcript)
Episode 270: Design for safety with @epenzeymoog – People will abuse our products and use them for harm. It's not an "if". What can we do? https://t.co/0PZPN70H2P #uxpodcast #ux #podcast pic.twitter.com/UvfsXfNdUc
— UX Podcast (@uxpodcast) August 27, 2021
Domestic violence hotlines & information
- USA – https://www.thehotline.org/
- Sweden – https://kvinnofridslinjen.se/ see also Crime victim in a close relationship (Polisen)
- UK – https://www.nationaldahelpline.org.uk/ See also Getting help for domestic violence (NHS)
- Germany – https://www.hilfetelefon.de/
- Australia – https://www.1800respect.org.au/
References:
- Full transcript for episode 270
- Eva’s website
- Eva’s Patreon page to support her work for for her Inclusive safety project
- Design for Safety on A Book Apart
- Design Against Domestic Violence Talk
- 8th Light (Consultancy where Eva works)
- Vehicle tracking system
- Google admits error over hidden microphone (in Nest device)
- Alexandria Ocasio-Cortez
- Algorithmic bias
- Seat belt history
- Ring cameras
- DickPicLocator
- Episode 166: Oblivious design
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