co-host per

Building trust in AI with Carol Smith

This podcast is episode 3 of 2 recorded at UXLx 2023

S02E11 (#321).  How do we know when to trust a system? Carol Smith leads the Trust Lab team at Carnagie Mellon Universty, where they conduct research into making trustworthy, human centered, and responsible AI systems. Our conversation highlights the importance of guardrails and ethical considerations in AI development, as well as to ask the right questions and to be critical of the work we are doing – in order to make the best systems we can for the people who are using them or who will be affected by them.
Read More

Digital Ownership with David Dylan Thomas

This podcast is episode 3 of 3 recorded at From Business to Buttons 2023

S02E10 (#320). What does it mean to own something? We talk with David about the concept of ownership, going beyond the legal definition and into the wider concept of ownership and how digital artefacts lead us to re-think and re-evaluate some of the concepts that we have previously relied on.
Read More

Experience strategy

S02E09 (#319). A linkshow. James and Per discuss two articles that have caught their attention. The articles in this episode are about pragmatic discovery; delivering value to projects, and how UX Strategy should focus on, understand, and design, across all touchpoints, for the users – Experience strategy.

Read More

Lost history with Zoë Rose

S02E08 (#318). Zoë has been researching the history of some of the creative thinking methodologies we use as designers. In this episode she takes on a journey back to the origins of brainstorming, the double diamond, and design thinking.

Read More

Hidden dilemmas

S02E07 (#317). A slightly different linkshow featuring two articles, one by James and one by Per. The articles in this episode are about how the experience of a delayed flight highlights the wider impact of poor service design, and how the way in which you type can reveal who you are.

Read More

Designer accountability with Kim Goodwin

This podcast is episode 2 of 3 recorded at From Business to Buttons 2023

S02E06 (#316). Reflections and Lessons from heathcare design. Kim Goodwin has spent many years working within the healthcare industry. We discuss design principles used in healthcare and how they are transferrable across industries, as well as how designers should be more accountable.

Read More

Presenting design work with Ben Sauer

S02E05 (#315). Death by screens. Presenting high stakes design work with Ben Sauer. We talk about how presenting is an experience that needs to be designed, and we discuss some of the ways in which you can approach crafting a presentation experience and become better at communicating your design work.

Read More

Make it more so with Chris Noessel and Nathan Shedroff

This podcast is episode 1 of 2 recorded at UXLx 2023

S02E04 (#314). Sci-fi and AI. Over a decade on from our first chat with Chris and Nathan, after the publishing of their book Make It So – Interaction Design Lessons from Science Fiction, Per and James found themselves with the opportunity at UXLx to talk to Chris and Nathan again. Our conversation starts with AI in the context of Sci-fi interfaces, then progresses into a discussion of AI more generally.

Read More

Frugal computing

S02E03 (#313). A linkshow featuring two articles that have grabbed James and Per’s attention. The articles in this episode are about the need for low-carbon and sustainable computing and CSS media features that can be used for detecting user preferences and creating more inclusive experiences. 

Read More

Get the words to work with Torrey Podmajersky

This podcast is episode 1 of 3 recorded at From Business to Buttons 2023

S02E02 (#312). Torrey Podmajersky, author of Strategic Writing for UX, joined us to help us get the words to work. Together with Torrey we highlight the importance of giving our work context as well as establishing a shared vocabulary.

Read More

The leader’s journey with Donna Lichaw

S02E01 (#311). Donna Lichaw takes us on another enthrawling journey in our latest podcast interview with her. This time Donna helps us understand the value of finding out your superpower and becoming a superhero. What’s all that got to do with leadership? Listen along and find out.

Read More

#310 Fudge design thinking with Anna Kirah

Power dynamics, egos, “I know best”. The ways in which we go about solving problems need to be challenged and changed. Anna Kirah joins us to help us facilitate that change and make a move from design thinking towards transdisciplinary thinking.

Read More

#309 Container queries and design thinking

Episode 309 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about container queries being available to use in all major browsers and how design thinking was supposed to fix the world. Where did it go wrong? Read More

#308 Systems thinking with Sheryl Cababa

This podcast is episode 5 of 5 recorded at Ambition Empower Autumn 2022

What is systems thinking and how can designers make use of it in their work? In her book Closing the loop, Sheryl Cababa lays out her answer and approach to this question. We talk to her and discuss some of the core definitions and concepts. 

Read More

#307 Policy and design with Alexandra Schmidt

This podcast is episode 4 of 5 recorded at Ambition Empower Autumn 2022

In this conversation with Alex Schmidt, author of Deliberate Intervention, we discuss “policy” in relation to digital design and tech. We discuss how even though designers intend to do good and have a positive impact, harm can still happen as a result of our designs.

We talk about how it is natural for systems to produce unintended consequences and that understanding and accepting this is important to make things less harmful. 

Read More