James and Per jumped on the early morning train from Stockholm and headed down to Gothenburg for the international day of Intranätverk 2014, a conference focusing on intranets and the digital workplace. Recent years have seen quite a change in the intranet scene, user centric design methods are increasingly common place in intranet projects.
We found time between presentations to record four interviews. We talked to Annika Appeltofft and Helene Ekström about intranet governance at Ericsson and how user experience has been incorporate into how they develop and manage their intranet. We talked to Ingo Johansson about the onboarding process at NNE Pharmaplan which has just gone through a user centric revamp. We talk to Wedge Black about content tactics for your intranet. Finally we talk to Kristian Norling, the man behind the conference, about intranet trends.(Listening time 52 minutes)
— UX Podcast (@uxpodcast) May 30, 2014
It’s not all strategy. We talk to Wedge Black about content tactics for your intranet. How to create and publish effective content. We also have a chat about why, after all these years, there is so much poor content on intranets?
Wedge’s presentation from Intranärverk.
Free ebook: Creating intranet content: a guide for everyone.
Ingo Johansson was one of the speakers on day one of Intranätverk 2014. We grabbed him during a coffee break to talk about the onboarding process at NNE Pharmaplan which has just gone through a user-centric revamp. We hear how they managed to get HR to think “why” rather than just “what” and how new employees, managers and HR needs are all considered target groups and catered for.
Annika Appeltofft opened the day at Intranätverk with a case study presentation about intranet governance at Ericsson. We talked to her and Ericsson Global Intranet Manager Helene Ekström shortly afterwards.
We talked about their intranet governance and how user experience has been incorporate into how they develop and manage the ericsson intranet.
After returning from Intranätverk, an intranet conference recently held in Sweden, James shares some reflections. We also talk about user centered design for the digital workplace and how intranets are the “poorer brother” of the world of web. Has the world of intranets finally started to catch up? Read More