#214 Lost in translation

July 5, 2019 Podcast, Link show 00:33:30

Show notes

Episode 214 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re a research paper about a large scale accessment of dark patterns used on shopping websites, and the story of a health platform roll-out in Denmark.

Article one is Dark Patterns at Scale: Findings from a Crawl of 11K Shopping Websites by researchers at Princeton and the University of Chicago. “Dark patterns are user interface design choices that benefit an online service by coercing, steering, or deceiving users into making unintended and potentially harmful decisions. We conducted a large-scale study, analyzing ~53K product pages from ~11K shopping websites to characterize and quantify the prevalence of dark patterns.”

Our second article is Lost in translation: Epic goes to Denmark by Arthur Allen. The story of a region of Denmark trying to implement a US-developered healthcare platform and the problems that arose. Everything from translation problems, to fundemental differences in the goals of the system. ““At one point I thought, this just isn’t right for us,” said Nanna Skovgaard, the Health Ministry’s digital director. But “Epic is too big to fail.”

(Listening time: 33 minutes, transcript)

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