complexity

#145 Complexity with Jonas Söderström

Jonas Söderström joins us to talk about complexity. We like to think that we have make the world better through digitalisation, but perhaps all of the productivity gains were actually in the very early days of computing. We hear of the Productivity paradox, the tendency for Feature creep and how we should be pulling down old systems in order to return to simplicity. But how do we actually do it?

(Listening time: 39 minutes)

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#126 Design doing with Don Norman (Part 2)

Don Norman is without a doubt one of the most influential voices within the UX and design industry and also the cognitive sciences. Don produced some of the earliest literature about human-centered design within the digital space – he also coined the term “user experience” whilst working at Apple.

In part 2 of our conversation with Don, we talk about whether technology is making us dumber or smarter, living with complexity, as well as AI, agents and their role in the future of healthcare. Don also ponders our “Heptascale challenge” questions. Read More