“Voting in American is hard. There are far more steps than people realise” said Dana Chisnell. We talk to Dana about democracy as a design problem. We look at how the design of civic engagement impacts on both registration and participation and how that impact varies for burdened and privileged voters.
Jonas Söderström joins us to talk about complexity. We like to think that we have make the world better through digitalisation, but perhaps all of the productivity gains were actually in the very early days of computing. We hear of the Productivity paradox, the tendency for Feature creep and how we should be pulling down old systems in order to return to simplicity. But how do we actually do it?
— UX Podcast (@uxpodcast) December 9, 2016
(Listening time: 39 minutes)
Don Norman is without a doubt one of the most influential voices within the UX and design industry and also the cognitive sciences. Don produced some of the earliest literature about human-centered design within the digital space – he also coined the term “user experience” whilst working at Apple.
In part 2 of our conversation with Don, we talk about whether technology is making us dumber or smarter, living with complexity, as well as AI, agents and their role in the future of healthcare. Don also ponders our “Heptascale challenge” questions. Read More