We talk to Krystal Higgins, author of Better Onboarding, about what onboarding actually is, how to recognise it needs improvement, and what kind improvements might work.
Alissa Briggs has mastered design leadership. We talked to her during EuroIA in Stockholm where she had held a presentation entitled Race to the Top: Building Skyscrapers & Design Teams that Soar. In this interview Alissa shares her experiences of – and processes for – running, building and managing a design team.
We talk Closure experiences with Joe Macleod. The lack of endings was something that Joe kept noticing again and again. There are so many examples in the digital space where there wasn’t an end, or there was an expectation of controlled or ability to end – but the possibility of closure just doesn’t exist. The fabric of the internet is built to enable it to survive; to be eternal, yet endings – and death – are natural.
Ingo Johansson was one of the speakers on day one of Intranätverk 2014. We grabbed him during a coffee break to talk about the onboarding process at NNE Pharmaplan which has just gone through a user-centric revamp. We hear how they managed to get HR to think “why” rather than just “what” and how new employees, managers and HR needs are all considered target groups and catered for.