Show notes
Brett King, banking disruptor and founder of mobile-based Moven bank joins us for a chat from a restaurant in Santa Monica, California. Retail banking is about to be disrupted. There no way of avoiding of stopping that. Can existing banks survice? Can new banks establish themselves? and big a role will UX will play in the upcoming shake-up?
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(Listening time 43 minutes)References:
- Preview of Brett’s book Bank 3.0 (PDF)
- BANK 3.0 – When banking is no longer a place (Video)
- M-Pesa mobile money service
- WyWallet (Swedish) and Swish (Swedish)
- UX Podcast episode 5 – Gamification with Jesper Bylund
- The digital challenge to retail banks
- Per’s sketchnotes from Brett King’s presentation at #wudsthlm
