Show notes

We all have cognitive biases, flaws in our reasoning and judgement due to our personal beliefs and hidden pattens that we’ve subconsciously adopted over time. David Dylan Thomas joins us to discuss cognitive bias and how we can design for it and work with it.

In his book, David splits the topic of bias into 4 chapters – “What is Bias?”, “User Bias”, “Stakeholder Bias” and “Your Own Bias”. In our chat, we touch on all four topics – from the framing effect, our own perception, how we can avoid being biased, the potential benefits of peer review, the duty of care, participatory design, and perhaps disturbingly – being brain surgeons and puppet masters as designers and sticking our hands in the back of people’s heads.

(Listening time: 41 minutes, transcript)

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