Katie Dill from Airbnb joined us at From Business To Buttons. A journey is both offline and online. It all comes together in the user experience – but what happens when you, as a UX designer can’t control it all?
Sarah Doody joined us to talk about anticipatory design. What if we didn’t need to find and search through information to help us make decisions. What if instead, information came to us at the right time and with the right context?
Professor Andrea Resmini discusses mapping cross-channel ecosystems. We asked Andrea to explain what cross-channel ecosystems are and what benefit mapping them gives to us as designers and the organisations we work with.
(Listening time: 33 minutes)
— UX Podcast (@uxpodcast) November 25, 2016
- Sarah’s website
- Video of Sarah’s presentation at Interact London
- Slides from Sarah’s presentation at Interact London
- The UX Notebook – Sarah’s weekly UX newsletter
- Andrea’s website
- Slides from Andrea’s presentation at Interact London
- Video of Andrea’s presentation at Interact London
- Liminal thinking by Dave Gray
- Pervasive Information Architecture: Designing Cross-Channel User Experiences by Andrea Resmini & Luca Rosati
- Reframing Information Architecture by Andrea Resmini
- The future of design is words and data blog post by James featuring Sarah and Andrea
Professor Andrea Resmini is holding a presentation called Mapping cross channel ecosystems. Ahead of his talk, we get him to explain what this is and what it means for us as designers and the organisations we work with.
— UX Podcast (@uxpodcast) October 18, 2016
It’s the end of the first morning here at #uxlx and we’ve got our first workshops under out belts. James took part in David Gray’s Gamestorming session whilst Per took part in Peter Morville’s Cross-Channel Strategy workshop.
Here’s our initial thoughts from right after lunch…
(Listening time 9 minutes)