Tag Archives | heather burns

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#87 James & Per & You

In the style of a radio phone-in, James and Per open up the communication channels and talk to you the listener. Our guests in our second listener phone-in show ended up being Wedge Black, Tim Wright, Heather Burns and James Mole McConnell. Is UX research under-appreciated in intranet design? What is Europe playing at with their […]

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#82 James & Per & Heather give consumers rights

On June 13th 2014 the Consumer Rights Directive came into force across Europe. This law has a direct impact on the way we design our websites within Europe and bans the use of certain dark patterns. We talk to Heather Burns, author of The web designer’s guide to the consumer rights directive, to find out more. […]

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