#139 Education & Leadership with Evgenia Grinblo & Melissa Perri (Part 2)

In part2 of our two part chat with Melissa Perri and Evgenia Grinblo about education and leadership, we ask why are we doing all this stuff? The importance of metrics, incentives and leadership. Caring about your team and keeping them on track.

“If you don’t train them when they’re junior, they’re going to be screwed when they are senior” said Melissa

Part 1 of this interview is available here.

(Listening time: 29 minutes)

Zendesk Embeddables

References:

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