Show notes

Episode 190 is a link show. James and Per discuss two articles that have grabbed their attention.

Article one is Thinking in triplicate by Erika Hall. “Because so much value inheres in a digital intermediary, the interface/interaction design is the business. Any designer only thinking of the customer or user experience is doing at most a third of the job. The interaction not only needs to provide value to the customer, it must return value back to the organization or it doesn’t matter how delightful it is. And it’s much easier to create a sustainable exchange of value if you consider it from the beginning.

Our second article is Maintain a professional network throughout your UX career by Jessica Ivins. “I needed to figure out how to maintain my relationship with those designers. If I build relationships with people doing the type of work I want to do, and I keep in contact with those people, they’re more likely help me when I need help.”

(Listening time: 36 minutes)