Guest show

#91 James & Per & Aimee get automated

Automated marketing. The marketeer’s dream. What is it, and how does this impact UX? Aimee Ravacon from Specopssoft shares her experiences after successfully implementing marketing automation into her organisations’ digital marketing.
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#89 James & Per want a car not a skateboard

How do you build a minimum viable product? Inspired by a Twitter conversation, we talk to Russ Unger, Stephen Anderson and Jeff Gothelf about what MVP is, what it isn’t. Does it cause more confusion than add value? What are we trying to learn and validate? We get some hangups off our chests, and discuss how you and your product team can avoid some of the MVP pitfalls.

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#87 James & Per & You

In the style of a radio phone-in, James and Per open up the communication channels and talk to you the listener. Our guests in our second listener phone-in show ended up being Wedge Black, Tim Wright, Heather Burns and James Mole McConnell.

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#85 James & Per & Bart spin the wheel of persuasion

When Bart, James and Per start talking, they just don’t stop. This is an extended and thought-provoking interview with Bart Schutz that we recorded at Conversion Jam 4.

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#83 James & Per & Skip pay by mobile

Hot on the heels of the launch of the iPhone 6 with it’s NFC chip and Apple Pay, we talk to Skip Allum, the author of Designing Mobile Payment Experiences. We learn about the different types of solutions, talk about barriers to use, what hasn’t worked, what could work and ponder the future of paying with our phones.

(Listening time: 53 minutes)

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#82 James & Per & Heather give consumers rights

On June 13th 2014 the Consumer Rights Directive came into force across Europe. This law has a direct impact on the way we design our websites within Europe and bans the use of certain dark patterns. We talk to Heather Burns, author of The web designer’s guide to the consumer rights directive, to find out more.

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#79 James & Per & Alissa get unbundled

With Facebook moving messaging to a separate app, unbundling has really hit the big time. What is app unbundling? Should you be adopting it as a strategy for your app/product? Piece of cake to pull off or hideous nightmare? We are joined by Alissa Briggs, Senior UX Manager at Intuit, to talk our way through the unbundling trend. Read More

#78 James & Per & You

In the style of a radio phone-in, James and Per open up the communication channels and talk to you the listener. We took calls live and blind not knowing who was going to ring and what we were going to talk about.

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#77 James & Per & Caroline answer your survey

Form and survey specialist and author Caroline Jarrett joins us on this episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject’s roots in data capture and motion studies. Amongst other things we talk about the four steps involved in answering a question and problems such as non-response error and coverage error. Read More

#75 James & Per & Dave share principles of agility

Dave Gray of Gamestorming fame joined us in Stockholm to share some stories around principles of agility. Patterns to guide you rather than dogma to rule you. Does your organisation have a culture that’s capable of being agile?  How do you survive in an agile environment and within connected teams? Read More

#74 James & Per at Intranätverk 2014

This podcast is episode 5 of 5 recorded at Intranätverk 2014

James and Per jumped on the early morning train from Stockholm and headed down to Gothenburg for the international day of Intranätverk 2014, a conference focusing on intranets and the digital workplace. Recent years have seen quite a change in the intranet scene, user centric design methods are increasingly common place in intranet projects.

We found time between presentations to record four interviews. We talked to Annika Appeltofft  and Helene Ekström about intranet governance at Ericsson and how user experience has been incorporated into how they develop and manage their intranet. We talked to Ingo Johansson about the onboarding process at NNE Pharmaplan which has just gone through a user centric revamp. We talk to Wedge Black about content tactics for your intranet. Finally we talk to Kristian Norling, the man behind the conference, about intranet trends.

(Listening time 52 minutes)

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#73 James & Per & Russ plan a workshop

James and Per are joined by Russ Unger to talk about workshops. How do you plan and create a workshop? How do you become an awesome facilitator?

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