Guest shows

Guest shows are episodes of UX Podcast where James and Per are joined by someone kind enough to be interviewed.

#183 Meeting design with Kevin Hoffman

“When I first joined the workforce, I was unprepared for how much of my work would be dependent upon the success or failure within meetings”. Kevin Hoffman has been both fascinated and frustrated by meetings throughout his career. Meetings...

Show notes

#181 Product strategy with Richard Banfield

“Product strategy is a product of product vision” says Richard Banfield. In this show Richard shares his thoughts on product strategy, the sharing of language and culture within a team, the importance of psychological safe space, product team challenges,...

Show notes

#180 Mobile frustrations with Lina Hansson

What frustrates people when using mobile sites? Lina Hansson is a conversion specialist at Google. Recently Google has tested almost 500 websites in retail, travel and finance verticals across Europe, the Middle East and Africa on mobile. Lina talk...

Show notes

#179 Net Promoter Score with Jared Spool

“NPS is the KFC of satisfaction scores – it’s everywhere and not good for you”. Jared Spool isn’t a fan of Net Promoter Scores. They are a poor metric, weirdly calculated and easily gamed. Jared says we need to...

Show notes

#178 Games user research with Veronica Zammitto

Game UX – doing research for video games. It’s a relatively young field, coming to the forefront of the gaming industry during the last 5-10 years. We talk to former psychologist Veronica Zammitto who is now the Director of UX...

Show notes

#177 GDPR with Heather Burns

On May 25, 2018, GDPR comes into effect throughout the EU. Heather Burns joins us to help us understand the implications.

Show notes

#175 Human centred design with Alastair Somerville

We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between...

Show notes

#173 Building a team with Alissa Briggs

Alissa Briggs has mastered design leadership. We talked to her during EuroIA in Stockholm where she had held a presentation entitled Race to the Top: Building Skyscrapers & Design Teams that Soar.  In this interview Alissa shares her experiences of...

Show notes

#172 Re-branding with Jon Bergsman

After over 6 years, UX Podcast is re-branding. Updating or changing your brand doesn’t happen in a vacuum, it impacts everything, including the user experience – but that impact is, in our experience, often overlooked or underplayed. We talk...

Show notes