Guest shows are episodes of UX Podcast where James and Per are joined by someone kind enough to be interviewed.
#179 Net Promoter Score with Jared Spool
“NPS is the KFC of satisfaction scores – it’s everywhere and not good for you”. Jared Spool isn’t a fan of Net Promoter Scores. They are a poor metric, weirdly calculated and easily gamed. Jared says we need to...
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#178 Games user research with Veronica Zammitto
Game UX – doing research for video games. It’s a relatively young field, coming to the forefront of the gaming industry during the last 5-10 years. We talk to former psychologist Veronica Zammitto who is now the Director of UX...
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#177 GDPR with Heather Burns
On May 25, 2018, GDPR comes into effect throughout the EU. Heather Burns joins us to help us understand the implications.
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#175 Human centred design with Alastair Somerville
We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between...
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#173 Building a team with Alissa Briggs
Alissa Briggs has mastered design leadership. We talked to her during EuroIA in Stockholm where she had held a presentation entitled Race to the Top: Building Skyscrapers & Design Teams that Soar. In this interview Alissa shares her experiences of...
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#172 Re-branding with Jon Bergsman
After over 6 years, UX Podcast is re-branding. Updating or changing your brand doesn’t happen in a vacuum, it impacts everything, including the user experience – but that impact is, in our experience, often overlooked or underplayed. We talk...
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#171 Surviving UX with Eric Reiss
IA, IxD, SEO – all of these and more come under the canopy of UX. “I don’t think any of us can truly call ourselves UX designers, although that’s a very convenient title” said Eric Reiss towards the beginning...
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#170 Discovery with Dan Brown
We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the discovery phase or perhaps as Dan suggests the discovery mindset.
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#180 Mobile frustrations with Lina Hansson
What frustrates people when using mobile sites? Lina Hansson is a conversion specialist at Google. Recently Google has tested almost 500 websites in retail, travel and finance verticals across Europe, the Middle East and Africa on mobile. Lina talk...
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