craig sullivan

#157 Listener phone-in (part 2)

James, Per and Danwei were gathered in Studio Axbom to take questions from you, the listeners, in the 9th UX Podcast Listener phone-in.  This is part 2 of the highlights we’ve extracted the 2-hour live session.

In part 2 we discuss social media share buttons, designers and data scientists, the impact of delight, the tendency for us to throw behavioural psychology grenades at users and see what sticks, normalising defects – have we coached people into accepting a level of defects for web products we wouldn’t normally accept?

Our guest in part 2 was Craig Sullivan.

Part 1 of highlights are available here.

(Listening time: 30 minutes, transcript)

References:

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#116 Christmas Listener phone-in

James, Per and Danwei Tran Luciani open the video channels for the 5th UX Podcast Listener phone-in. The theme for this phone-in is The Demise of UX. Our guests in this Christmas phone-in ended up being James Mole McConnell, Craig Sullivan and Mike Atherton.

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#113 Interacting with Jim Kalbach, Vanessa Kirby, Craig Sullivan & Sofia Hussain

This podcast is episode 9 of 9 recorded at Interact London 2015

The second of our two shows featuring interviews from Interact London 2015. We talk to Jim Kalbach, Vanessa Kirby, Craig Sullivan and Sofia Hussain.

Jim Kalbach discusses visualising value. “Value centred design” where we begin with customer needs and create shared value.

Vanessa Kirby, head of UX at Argos talks to us about who you need in your team. Do we need UX unicorns?

Craig Sullivan, optimiser of all things digital, talks to us about bullshit, broken data, and how we really have to stop guessing. We also introduce you to “Little Craig”.

Our 4th interview is with Sofia Hussain, designer at FINN, about “ecosystem thinking”. Transform products so that they encompass a wider spectrum of points across a users journey.

We finish the show by taking a moment to reflect back on the conference together with delegates Sophie Exintaris and Maurice Roach.

(Listening time: 53 minutes)

References:

Interview with @optimiseordie at #interactLDN 2015

This podcast is episode 6 of 9 recorded at Interact London 2015

Long term friend and serial guest on UX Podcast Craig Sullivan joined us after his talk “scaling stupidity”. We talked about bullshit, broken data, and how we really have to stop guessing, bury our egos and swallow our pride. We introduce you to “Little Craig”, the little nagging voice inside you telling you the truth you know is true.

#56 James and Per at Conversion Jam 3

This podcast is episode 6 of 6 recorded at Conversion Jam 3

Conversion Jam 3 was held recently here in Stockholm. Conversion Jam is a conference for online marketing/ecommerce managers, optimizers and analysts. About 350 people gathered together to spend a day listening to international speakers and a number of interesting cases. We managed to interview four of the speakers – Craig Sullivan, Ton Wesseling, Brian Massey and Nathalie Nahai.

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#CJAM3 UX Podcast Pre-Jam meetup at Valtech

This podcast is episode 1 of 6 recorded at Conversion Jam 3

The night before Conversion Jam 3, 40 optimisers, 3 speakers and 2 podcasters gathered at Valtech‘s offices in Stockholm Sweden for a “pre-jam” meetup.

Conversion Scientist Brian Massey, Wheel of Persuasion Bart Schutz and (Ton Wesseling) all gave 15 minute presentations as well a “conversion clinic” (where they were also joined by Craig Sullivan).

Here is the live unedited footage of all 3 presentations, the 20 minute break, and the conversion clinic.

#CJAM3 Craig Sullivan interview

This podcast is episode 2 of 6 recorded at Conversion Jam 3

A few minutes after walking off the stage at Conversion Jam 3 in Stockholm Sweden, we grabbed a chat with Craig Sullivan. This is the third time we’ve talked to Craig on UX Podcast. Our chats are always inspiring and insightful and full of practical tips.

We talk about the importance of analytics – and working analytics and also reveal a little about what Craig did to improve the conversions of Rush Hair earlier this year.

Episode 26: James and Per make jam

This podcast is episode 1 of 4 recorded at Conversion Jam 2

This episode comes “live” from Conversion Jam 2 in Stockholm Sweden. A conference about conversion optimisation. We share our expectations for the day and have a chat with the first keynote speaker of the day, Craig Sullivan an optimisation rock-star (and DJ). We previously chatted with Craig in Episode 11 of UX Podcast about mobile optmisation.

(Listening time: 8 minutes)

References:

Other UX Podcast episodes from Conversion Jam 2:

 

Episode 11 – James and Per optimise and die

Craig Sullivan, optimiseordie on Twitter, joins us in episode 11 of UXPodcast to talk about the best way to go about creating a mobile site.

For the past three years Craig has been working with Belron. During his time there he’s overseen an increase in conversation rate of 15% and mobile apps and websites account for up to 30% of revenue.

We touch upon research, user experience, user behaviour, strategy, and a whole load of other things as we discuss our way to mobile perfection.

(32 minutes total listening time)