S02E18 (#328). Over ten years have passed since the first edition of Steve Portigal’s legendary book Interviewing Users was released. Together with Steve, we reflect on how user research has evolved during the past decade, and how the importance of user research in order to understand people and their needs is still crucial.
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S02E12 (#322). Asking the right question and wanting to get a good response. How do we handle that as researchers? Meena Kothandaraman joins us to talk about our curiosity as researchers, the different lenses of inquiry we can apply from exploratory to validation. We talk as well about being curious and the skill of getting people to articulate their thoughts and describe something in depth.
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Informed consent is a critical part of the research process. We talk to Kim Foulds and Joyce Rafla about how they made use of videos featuring Sesame Workshop muppets to make taking a consent decision more inclusive, accessible and informed.
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For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful.
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Mar Murube joins us to talk about the experience of interviewing vulnerable people during the Covid-19 pandemic and what we can do to help ourselves and those being interviewed.
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Episode 205 is a link show. James and Jonas discuss three articles that have grabbed their attention – this time they’re about how lying can make you creative and when (and how) to do user research.
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Cyd Harrell has done all kinds of user research. At the beginning of this episode Cyd tells us of the time she live streamed a user interview from a vehicle while the participant was using a mobile device whilst driving. There are times where a user researcher really does need to be fearless.
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For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful.
Podcast: Play in new window | Download
Subscribe: Google Podcasts | Spotify | RSS | More