#104 Sorting out this mess with Abby Covert & Andrew Hinton

A conversation with Abby Covert and Andrew Hinton about dealing with digital change. Recorded at UXLx 2015. Abby is an independent information architect and author of How to Make Sense of Any Mess. Andrew is also an information architect and author of Understanding Context.

We touched on numerous subjects and challenges, including: The pace of digital change, the challenges of updating our mental models, cleaning up the underlying mess or the mess will return, the benefits of being open about assumptions. Be ready to be wrong!

(Listening time: 45 minutes)

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