Show notes

We often think of trauma as something that individuals go through, but organisations can experience trauma too. Vivianne Castillo was part of producing a research-based report that reveals the ways that organisations respond to trauma. The report also puts forward a suggestion of how organisations can handling healing better.

In our conversation with Vivianne we talk about the background to the report and explain what organisational trauma means. We outline the four different “playbooks”, surfaced by the research, that organisations deploy for dealing with trauma, before getting into the fifth playbook – which isn’t actually a playbook, but an outline of the changes to organisational attitudes that are required. 

(Listening time: 47 minutes, transcript)

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