business culture

#299 Best practice with Rich Brophy

“Let’s find out what’s best practice and just run with that”. That’s something many of us will recognise and have experienced. But what actually is best practice? Is it something we should follow? And can we?

Rich Brophy joins us to talk about best practice and to offer some advice about what might be even better than best practice.

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#281 Organisational trauma with Vivianne Castillo

We often think of trauma as something that individuals go through, but organisations can experience trauma too. Vivianne Castillo was part of producing a research-based report that reveals the ways that organisations respond to trauma. The report also puts forward a suggestion of how organisations can handling healing better.

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#218 Feedback with Claire Lew

This podcast is episode 3 of 5 recorded at UXLx 2019

The Feedback loop – it’s not just about giving, but also about asking, receiving and acting on the feedback you’ve been given. Claire Lew joins us to share how we can create a culture of feedback. 
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#210 Embedding service design with Marc Stickdorn

This podcast is episode 1 of 5 recorded at From Business To Buttons 2019

Marc Stickdorn, co-author of This Is Service Design and This Is Service Design doing, joins us at From Business To Buttons to talk about how to get service design truly embedded in organisations. Read More

#195 Infused design with Jared Spool

This podcast is episode 5 of 5 recorded at From Business To Buttons 2018

Imagine you could just draw a concept on a whiteboard and everyone just got it and got on with it. That’s what a design infused organisation looks like. Jared Spool joins us to talk about the growth stages understanding and the growth states of UX in organisations.  Our job as design leaders is to help organisations become more design mature.
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#192 Values are the experience with Kim Goodwin

This podcast is episode 4 of 7 recorded at UXLx 2018

Organisational culture – or values – is our design medium rather than pixels or code. Kim Goodwin joins us on the back of her UXLx 2018 talk “Values are the experience” to discuss how we can enable organisations to make the decisions that allow great UX to happen.

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#183 Meeting design with Kevin Hoffman

“When I first joined the workforce, I was unprepared for how much of my work would be dependent upon the success or failure within meetings”. Kevin Hoffman has been both fascinated and frustrated by meetings throughout his career. Meetings are part of your job, like it or not.

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#181 Product strategy with Richard Banfield

This podcast is episode 1 of 7 recorded at UXLx 2018

“Product strategy is a product of product vision” says Richard Banfield. In this show Richard shares his thoughts on product strategy, the sharing of language and culture within a team, the importance of psychological safe space, product team challenges, distributed teams, and the value of making mistakes.
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#162 Co-creation and an army of partners with Katie Dill

Katie Dill, Director of Experience Design at Airbnb, joined us in the Green Room at From Business To Buttons. A journey is both offline and online. It all comes together in the user experience – but what happens when you, as a UX designer, can’t control it all?

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#159 Politics or design? with Mike Monteiro

We locked Mike Monteiro in a room at From Business To Buttons here in Stockholm and had a chat. “So, do you want to talk about design or politics?” That was the question that Mike posed to the audience at the start of his presentation earlier in the day.

So we asked Mike the same. Suffice to say, we get into politics, ethics, business culture, and very much into how all of that is part of the fabric of design. Read More