Show notes

For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful.

We talk to Steve about the benefits of sharing our stories – good and bad – and the ethically challenging situations that field research can place you in.

(Listening time: 33 minutes, transcript)

Episode #279 War Stories with @steveportigal (UXP Classic).

We talk to Steve about the benefits of sharing our stories – good and bad – and the ethically challenging situations that field research can place you in. https://t.co/6dHJeAMDW9#ux #uxpodcast #podcast pic.twitter.com/qRbWTaCLFU

— UX Podcast (@uxpodcast) January 1, 2022

References:

• Full transcript for Episode 279
• Steve Portigal
  • Website: https://portigal.com/
  • Twitter: https://twitter.com/steveportigal
  • LinkedIn: https://www.linkedin.com/in/steveportigal
  • Medium: https://medium.com/@steveportigal
• Doorbells, Danger, and Dead Batteries – Steve’s book
• War Stories on Steve’s blog
• Human (2015) documentary
• Imposter syndrome
• Steve’s Interviewing Users book
• Jenn’s War Story: Burns, Bandaids, and BBQ
• Diane’s War Story: Interrupted Interview
• Dennis’s War Story: Negotiating between sympathy and empathy
• Jon’s War Story: Beware of Trap Doors
• IDEO’s Little Book of Design Research Ethics
• Original show notes for Episode 149
• Episode 112: Brain Food with Steve Portigal, Pete Trainor and Anjan Chatterjee
• Episode 227: Imposter syndrome with Amy Silvers & Lori Cavallucci
• Episode 237: User research during a pandemic with Mar Murube
• Send us your thoughts at: hej@uxpodcast.com
• Backstage mailing list: Sign up here
• Enjoy the episode? Support UX Podcast