user research

#178 Games user research with Veronica Zammitto

Game UX – doing research for video games. It’s a relatively young field, coming to the forefront of the gaming industry during the last 5-10 years. We talk to former psychologist Veronica Zammitto who is now the Director of UX research at gaming giant EA.

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#149 War Stories with Steve Portigal

For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful.

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#148 Lostness

Episode 148 is a link show. James and Per discuss three articles that have grabbed their attention.

The first article is Decision Frames: How Cognitive Biases Affect UX Practitioners.  Kathryn Whitenton explains how we are all vulnerable to cognitive biases and the way in which we frame our problems can bias our design decisions.

Article two is Agile Doesn’t Have a Brain. Jeff Gothelf argues that the reason that organisations are working in an agile manner has changed dramatically over the years and now they are looking for faster, rather than better, ways to satisfy business needs.

Our third article is The Complete Guide to Measuring Lostness. Tomer Sharon explains what this metric is and how it can be used to gauge how lost people are on your website or in your app.

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#141 The death of web design

Episode 141 is a link show. James and Per discuss three articles that have grabbed their attention.

The first article has the title Is web design dead in 2016? Marcus Bransbury suggests that web design is shifting focus from aesthetics to user experience. The death of web design, or perhaps it’s the birth of design standards?

Article two is Usability Testing of Inline Form Validation: 40% Don’t Have It, 20% Get It Wrong. Based bench-marking of 50 e-commerce sites, Christian Holst writes that in-line validation has seen rapid adoption during the past 4 years, but many sites are implementing it badly.

Our third article is Chatbots: Your Ultimate Prototyping Tool by David Boardman and Sera Koo. They walk us through three case studies using SMS and conversations (through fake chatbots) as a prototyping and research tool.

(Listening time: 31 minutes)

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#129 Beyond user research with Lou Rosenfeld

We talk to Lou Rosenfeld about the 4th edition of Information Architecture (“The Polar Bear book”) and how the fields of IA and UX have evolved over the years since the book first came out.

We also talk about going beyond user research and the importance of combining your research with other data points.

Finally we chat about a useful workshop that Lou holds called “Designing a better you” where you work on how you describe and explain yourselves (professionally).

(Listening time: 33 minutes)

interact-london-2016

This episode is sponsored by Interact London 2016. Inspiring UX thinkers.

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#96 James & Per give micro-feedback

Episode 96 is a linkshow. James and Per discuss three articles they’ve stumbled upon whilst roaming the internet.

First – Leisa Reichelt tweeted that she thought domain expertise was at times a hindrance. We discuss her in-depth follow-up blog post. Second – Micro-feedback. Seizing opportunities at specific points to collect little bits of feedback to aid your research efforts. Third – lets’s get drunk and test web sites… for money!

(Listening time: 35 minutes)

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#80 James & Per are broken

Episode 80 is a link show. James and Per discuss three articles they’ve stumbled upon whilst dredging the internets. First – Everything is broken. Really, everything is broken. Can we fix it? Do we care enough to fix it? Second – UX without user research is not UX. Isn’t it? Does it matter?  And lastly – Hey designers: stop trying to be so damned clever. Is the cleverness of your design actually getting in the way? How good is your usability filter?

(Listening time 43 minutes)

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#78 James & Per & You

In the style of a radio phone-in, James and Per open up the communication channels and talk to you the listener. We took calls live and blind not knowing who was going to ring and what we were going to talk about. The guests in our first experimental listener-phone-in ended up being Edward DahllöfMartin ChristensenOla Carlssonand Tim Wright.

We talked about the UX of banking, user research, getting into UX as a non-UXer, and frameworks for delivering style guides.

Email us at uxpodcast@uxpodcast.com and let us know what you think of the “phone-in” format.

(Listening time: 29 minutes)

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