For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful.
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Mar Murube joins us to talk about the experience of interviewing vulnerable people during the Covid-19 pandemic and what we can do to help ourselves and those being interviewed.
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Episode 236 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles cover why “designisms” are a problem and how to write user research insights.
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Richard Whitehand has been working hands on with usability testing for decades. He’s spent more hours than anyone we know in a usability lab testing with users. He joins us to talk about the benefits of usability testing, which are more than just discovering issues with your design. Read More
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Six years have passed since Erika Hall published Just Enough Research. Recently she’s released an updated second edition. We took the opportunity to talk to her about her book and research. Read More
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Lindsey Aitchison, spacesuit designer at NASA, joins us at From Business To Buttons to talk about the challenges and process of designing the equipment astronauts need to wear in order to survive and work in space and other extra-terrestrial environments. Read More
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Episode 205 is a link show. James and Jonas discuss three articles that have grabbed their attention – this time they’re about how lying can make you creative and when (and how) to do user research.
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“Voting in American is hard. There are far more steps than people realise” said Dana Chisnell. We talk to Dana about democracy as a design problem. We look at how the design of civic engagement impacts on both registration and participation and how that impact varies for burdened and privileged voters.
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Game UX – doing research for video games. It’s a relatively young field, coming to the forefront of the gaming industry during the last 5-10 years. We talk to former psychologist Veronica Zammitto who is now the Director of UX research at gaming giant EA.
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Episode 176 is a link show. James and Per discuss two articles that have grabbed their attention.
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For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful.
Podcast: Play in new window | Download
Subscribe: Google Podcasts | Spotify | RSS | More
Episode 148 is a link show. James and Per discuss three articles that have grabbed their attention.
The first article is Decision Frames: How Cognitive Biases Affect UX Practitioners. Kathryn Whitenton explains how we are all vulnerable to cognitive biases and the way in which we frame our problems can bias our design decisions.
Article two is Agile Doesn’t Have a Brain. Jeff Gothelf argues that the reason that organisations are working in an agile manner has changed dramatically over the years and now they are looking for faster, rather than better, ways to satisfy business needs.
Our third article is The Complete Guide to Measuring Lostness. Tomer Sharon explains what this metric is and how it can be used to gauge how lost people are on your website or in your app.
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Episode 141 is a link show. James and Per discuss three articles that have grabbed their attention. Design standards, form validation, and prototyping with chatbots.
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We talk to Lou Rosenfeld about the 4th edition of Information Architecture (“The Polar Bear book”) and how the fields of IA and UX have evolved over the years since the book first came out.
We also talk about going beyond user research and the importance of combining your research with other data points.
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Episode 96 is a linkshow. James and Per discuss three articles they’ve stumbled upon whilst roaming the internet.
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