“Voting in American is hard. There are far more steps than people realise” said Dana Chisnell. We talk to Dana about democracy as a design problem. We look at how the design of civic engagement impacts on both registration and participation and how that impact varies for burdened and privileged voters.
We talk to Lou Rosenfeld about the 4th edition of Information Architecture (“The Polar Bear book”) and how the fields of IA and UX have evolved over the years since the book first came out.
We also talk about going beyond user research and the importance of combining your research with other data points.
In the style of a radio phone-in, James and Per open up the communication channels and talk to you the listener. We took calls live and blind not knowing who was going to ring and what we were going to talk about. The guests in our first experimental listener-phone-in ended up being Edward Dahllöf, Martin Christensen, Ola Carlsson, and Tim Wright.
We talked about the UX of banking, user research, getting into UX as a non-UXer, and frameworks for delivering style guides.
Email us at email@example.com and let us know what you think of the “phone-in” format.
(Listening time: 29 minutes)
— UX Podcast (@uxpodcast) July 25, 2014