Mar Murube joins us to talk about the experience of interviewing vulnerable people during the Covid-19 pandemic and what we can do to help ourselves and those being interviewed.
Richard Whitehand has been working hands on with usability testing for decades. He’s spent more hours than anyone we know in a usability lab testing with users. He joins us to talk about the benefits of usability testing, which are more than just discovering issues with your design. Read More
“Voting in American is hard. There are far more steps than people realise” said Dana Chisnell. We talk to Dana about democracy as a design problem. We look at how the design of civic engagement impacts on both registration and participation and how that impact varies for burdened and privileged voters.
We talk to Lou Rosenfeld about the 4th edition of Information Architecture (“The Polar Bear book”) and how the fields of IA and UX have evolved over the years since the book first came out.
We also talk about going beyond user research and the importance of combining your research with other data points.