Tag Archives | user research

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#149 War Stories with Steve Portigal

For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful. We talk to Steve about the benefits of sharing our stories – good and bad – and the ethically challenging situations that field research can place […]

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#148 Lostness

Episode 148 is a link show. James and Per discuss three articles that have grabbed their attention. The first article is Decision Frames: How Cognitive Biases Affect UX Practitioners.  Kathryn Whitenton explains how we are all vulnerable to cognitive biases and the way in which we frame our problems can bias our design decisions. Article […]

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#141 The death of web design

Episode 141 is a link show. James and Per discuss three articles that have grabbed their attention. The first article has the title Is web design dead in 2016? Marcus Bransbury suggests that web design is shifting focus from aesthetics to user experience. The death of web design, or perhaps it’s the birth of design standards? Article […]

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#129 Beyond user research with Lou Rosenfeld

We talk to Lou Rosenfeld about the 4th edition of Information Architecture (“The Polar Bear book”) and how the fields of IA and UX have evolved over the years since the book first came out. We also talk about going beyond user research and the importance of combining your research with other data points. Finally […]

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#96 James & Per give micro-feedback

Episode 96 is a linkshow. James and Per discuss three articles they’ve stumbled upon whilst roaming the internet. First – Leisa Reichelt tweeted that she thought domain expertise was at times a hindrance. We discuss her in-depth follow-up blog post. Second – Micro-feedback. Seizing opportunities at specific points to collect little bits of feedback to aid your research efforts. Third […]

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#88 James & Per & Jared leave sheep alone

We’re joined by usability grandmaster Jared Spool. Inspired by a tweet we asked Jared to join us to dive a little deeper. We had a fun filled chat with some enlightening conversations around UX strategy and tactics, does it even exist? The need for user research and judging when you’ve done enough. If your new UX Strategy […]

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#80 James & Per are broken

Episode 80 is a link show. James and Per discuss three articles they’ve stumbled upon whilst dredging the internets. First – Everything is broken. Really, everything is broken. Can we fix it? Do we care enough to fix it? Second – UX without user research is not UX. Isn’t it? Does it matter?  And lastly […]

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#78 James & Per & You

In the style of a radio phone-in, James and Per open up the communication channels and talk to you the listener. We took calls live and blind not knowing who was going to ring and what we were going to talk about. The guests in our first experimental listener-phone-in ended up being Edward Dahllöf, Martin Christensen, Ola Carlsson, and Tim Wright. We […]

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