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#183 Meeting design with Kevin Hoffman
“When I first joined the workforce, I was unprepared for how much of my work would be dependent upon the success or failure within meetings”. Kevin Hoffman has been both fascinated and frustrated by meetings throughout his career. Meetings...
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#182 Semantic building blocks
Episode 182 is a link show. James and Per discuss two articles that have grabbed their attention.
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#181 Product strategy with Richard Banfield
“Product strategy is a product of product vision” says Richard Banfield. In this show Richard shares his thoughts on product strategy, the sharing of language and culture within a team, the importance of psychological safe space, product team challenges,...
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#180 Mobile frustrations with Lina Hansson
What frustrates people when using mobile sites? Lina Hansson is a conversion specialist at Google. Recently Google has tested almost 500 websites in retail, travel and finance verticals across Europe, the Middle East and Africa on mobile. Lina talk...
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#179 Net Promoter Score with Jared Spool
“NPS is the KFC of satisfaction scores – it’s everywhere and not good for you”. Jared Spool isn’t a fan of Net Promoter Scores. They are a poor metric, weirdly calculated and easily gamed. Jared says we need to...
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#178 Games user research with Veronica Zammitto
Game UX – doing research for video games. It’s a relatively young field, coming to the forefront of the gaming industry during the last 5-10 years. We talk to former psychologist Veronica Zammitto who is now the Director of UX...
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#177 GDPR with Heather Burns
On May 25, 2018, GDPR comes into effect throughout the EU. Heather Burns joins us to help us understand the implications.
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#176 The insane growth of UX
Episode 176 is a link show. James and Per discuss two articles that have grabbed their attention.
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#184 Accreditation with Zoe Rose
“If it sounds like I am saying that design is not a profession, then yes – that is exactly what I am saying. We are not. Without a code of ethics and a body to enforce it, we’re barely...
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