Guest shows

Guest shows are episodes of UX Podcast where James and Per are joined by someone kind enough to be interviewed.

#188 Designing elevators with Reetta Ranne and Jussi Hiltunen

Lifts and elevators are things that we love to talk about in UX circles. Every lift seems able to become the starting point for a user experience conversation. To answer all the questions we have about elevators we talk...

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#187 Jobs to be done with Tony Ulwick

Jobs to be done is a tool that comes up regularly in UX circles. But exactly what is it? We talk to Tony Ulwick, author of Jobs to be Done: Theory to practice. The framework helps to break down...

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#186 Augmented reality with Boon Sheridan

In the summer of 2016, Boon Sheridan started noticing people gathering outside his home, staring at their phones. Pokemon Go had launched and Boon’s converted church was a Gym. This was Boon’s introduction to the game and how it...

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#185 Gaming behaviour with Kellee Santiago

Kellee Santiago said that when making Journey they wanted to “make a game that creates a renewed sense of faith in humanity”. They wanted to make a game that was inclusive and was appealing to people who perhaps didn’t...

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#184 Accreditation with Zoe Rose

“If it sounds like I am saying that design is not a profession, then yes – that is exactly what I am saying. We are not. Without a code of ethics and a body to enforce it, we’re barely...

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#183 Meeting design with Kevin Hoffman

“When I first joined the workforce, I was unprepared for how much of my work would be dependent upon the success or failure within meetings”. Kevin Hoffman has been both fascinated and frustrated by meetings throughout his career. Meetings...

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#181 Product strategy with Richard Banfield

“Product strategy is a product of product vision” says Richard Banfield. In this show Richard shares his thoughts on product strategy, the sharing of language and culture within a team, the importance of psychological safe space, product team challenges,...

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#180 Mobile frustrations with Lina Hansson

What frustrates people when using mobile sites? Lina Hansson is a conversion specialist at Google. Recently Google has tested almost 500 websites in retail, travel and finance verticals across Europe, the Middle East and Africa on mobile. Lina talk...

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#179 Net Promoter Score with Jared Spool

“NPS is the KFC of satisfaction scores – it’s everywhere and not good for you”. Jared Spool isn’t a fan of Net Promoter Scores. They are a poor metric, weirdly calculated and easily gamed. Jared says we need to...

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