research

#149 War Stories with Steve Portigal

For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful.

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#148 Lostness

Episode 148 is a link show. James and Per discuss three articles that have grabbed their attention.

The first article is Decision Frames: How Cognitive Biases Affect UX Practitioners.  Kathryn Whitenton explains how we are all vulnerable to cognitive biases and the way in which we frame our problems can bias our design decisions.

Article two is Agile Doesn’t Have a Brain. Jeff Gothelf argues that the reason that organisations are working in an agile manner has changed dramatically over the years and now they are looking for faster, rather than better, ways to satisfy business needs.

Our third article is The Complete Guide to Measuring Lostness. Tomer Sharon explains what this metric is and how it can be used to gauge how lost people are on your website or in your app.

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#141 The death of web design

Episode 141 is a link show. James and Per discuss three articles that have grabbed their attention. Design standards, form validation, and prototyping with chatbots.

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#132 Listener phone-in

James, Per and Danwei open the video channels for the 7th UX Podcast Listener phone-in. On a warm Friday afternoon in June we took questions and calls from listeners. We’ve extracted some highlights from the 2-hour live session and condensed them into this regular 30 minute episode.

The topics covered in this listener phone-in were: Guerrilla research, ridiculous services you wish didn’t exist, and finding work.

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#120 Product management & UX with Melissa Perri

This podcast is episode 1 of 11 recorded at UXLx 2016

Melissa Perri has a background as both a product manager and a UX-er. We learn more about the overlap between the two disciplines and discuss some of the issues surrounding their convergence. Melissa also shared some advice about applying lean methodologies to your organisation including working with hypotheses and building to learn.

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#102 Story mapping & analytics with Adrian Howard & Mike Beasley

Interviews with Adrian Howard and Mike Beasley recorded at UXLx 2015. Adrian regularly teaches and speaks on integrating Lean, UX and Agile methods and Mike is the author of Practical Web Analytics for User Experience.

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Interview with @uxmikebeasley at #UXLx 2015

This podcast is episode 6 of 8 recorded at UXLx 2015

Interview with Mike Beasley at UXLx 2015. Mike held the workshop Web Analytics for User Experience. Web analytics are an important part of the user research toolkit, we chatted about some of the ways it can be used and how you can get started.

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Interview with @adrianh at #UXLx 2015

This podcast is episode 4 of 8 recorded at UXLx 2015

Adrian Howard joined us in Room 4 for a chat at UXLx. He regularly teaches and speaks on integrating Lean, UX and Agile methods and held a workshop on day 1 about User Story Mapping.

We talk to Adrian about what user story mapping is, how it can be used, how it can be “sliced” in different ways to provide different information.

#96 James & Per give micro-feedback

Episode 96 is a linkshow. James and Per discuss three articles they’ve stumbled upon whilst roaming the internet.

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#94 James & Per & You

In the style of a radio phone-in, James and Per open the door and invite in you, the listener. Our guests in our third listener phone-in ended up being James Buller, Jesper Bylund, Dan Turner, and Tim Wright. Read More

#93 James & Per & Kim plan their journey

This podcast is episode 2 of 6 recorded at From Business to Buttons 2015

We’re joined by Kim Goodwin author of Designing for the digital age and UX executive at both PatientsLikeMe and Cooper. We dive into the merits of journey mapping. What it is and how it can be useful.

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#89 James & Per want a car not a skateboard

How do you build a minimum viable product? Inspired by a Twitter conversation, we talk to Russ Unger, Stephen Anderson and Jeff Gothelf about what MVP is, what it isn’t. Does it cause more confusion than add value? What are we trying to learn and validate? We get some hangups off our chests, and discuss how you and your product team can avoid some of the MVP pitfalls.

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#87 James & Per & You

In the style of a radio phone-in, James and Per open up the communication channels and talk to you the listener. Our guests in our second listener phone-in show ended up being Wedge Black, Tim Wright, Heather Burns and James Mole McConnell.

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#80 James & Per are broken

Episode 80 is a link show. James and Per discuss three articles they’ve stumbled upon whilst dredging the internets. First – Everything is broken. Really, everything is broken. Can we fix it? Do we care enough to fix it? Second – UX without user research is not UX. Isn’t it? Does it matter?  And lastly – Hey designers: stop trying to be so damned clever. Is the cleverness of your design actually getting in the way? How good is your usability filter? Read More