S02E18 (#328). Over ten years have passed since the first edition of Steve Portigal’s legendary book Interviewing Users was released. Together with Steve, we reflect on how user research has evolved during the past decade, and how the importance of user research in order to understand people and their needs is still crucial.
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S02E12 (#322). Asking the right question and wanting to get a good response. How do we handle that as researchers? Meena Kothandaraman joins us to talk about our curiosity as researchers, the different lenses of inquiry we can apply from exploratory to validation. We talk as well about being curious and the skill of getting people to articulate their thoughts and describe something in depth.
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Power dynamics, egos, “I know best”. The ways in which we go about solving problems need to be challenged and changed. Anna Kirah joins us to help us facilitate that change and make a move from design thinking towards transdisciplinary thinking.
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What is systems thinking and how can designers make use of it in their work? In her book Closing the loop, Sheryl Cababa lays out her answer and approach to this question. We talk to her and discuss some of the core definitions and concepts.
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Informed consent is a critical part of the research process. We talk to Kim Foulds and Joyce Rafla about how they made use of videos featuring Sesame Workshop muppets to make taking a consent decision more inclusive, accessible and informed.
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We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the “discovery phase” or, as Dan suggests, the “discovery mindset”.
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What is product management? And “product”? And product designers? We talk to Christian Crumlish, author of Product Management for UX People to learn more about how designers can collaboration and contribute in a product organisation.
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For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful.
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Old research can give new insights. Ben Kraal publishes a newsletter called “1992”. In it he takes research papers from 1992 and looks them from a modern-day perspective.
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Form and survey specialist and author Caroline Jarrett joins us on this classic episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject’s roots in data capture and motion studies.
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Mar Murube joins us to talk about the experience of interviewing vulnerable people during the Covid-19 pandemic and what we can do to help ourselves and those being interviewed.
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Episode 236 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles cover why “designisms” are a problem and how to write user research insights.
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Richard Whitehand has been working hands on with usability testing for decades. He’s spent more hours than anyone we know in a usability lab testing with users. He joins us to talk about the benefits of usability testing, which are more than just discovering issues with your design. Read More
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Six years have passed since Erika Hall published Just Enough Research. Recently she’s released an updated second edition. We took the opportunity to talk to her about her book and research. Read More
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Jeanne Liedtka, author of multiple books around design thinking and organic growth, was visiting Stockholm and we had the opportunity to talk to her in person about design thinking and the business value of design. Read More
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