S02E07 (#317). A slightly different linkshow featuring two articles, one by James and one by Per. The articles in this episode are about how the experience of a delayed flight highlights the wider impact of poor service design, and how the way in which you type can reveal who you are.
The #10yearchallenge involves posting a photo of yourself from 2009 along with a present day photo. We have our own UX Podcast version for you. We look back to UX in 2009 and look forward to what the state of UX could be in 2029. To help look back and speculate, Per and James are joined by Bruno Figueiredo curator of UXLx. Read More
“Voting in American is hard. There are far more steps than people realise” said Dana Chisnell. We talk to Dana about democracy as a design problem. We look at how the design of civic engagement impacts on both registration and participation and how that impact varies for burdened and privileged voters.
Sarah Doody joined us to talk about anticipatory design. What if we didn’t need to find and search through information to help us make decisions. What if instead, information came to us at the right time and with the right context?
Professor Andrea Resmini discusses mapping cross-channel ecosystems. We asked Andrea to explain what cross-channel ecosystems are and what benefit mapping them gives to us as designers and the organisations we work with.
(Listening time: 33 minutes)
— UX Podcast (@uxpodcast) November 25, 2016
- Sarah’s website
- Video of Sarah’s presentation at Interact London
- Slides from Sarah’s presentation at Interact London
- The UX Notebook – Sarah’s weekly UX newsletter
- Andrea’s website
- Slides from Andrea’s presentation at Interact London
- Video of Andrea’s presentation at Interact London
- Liminal thinking by Dave Gray
- Pervasive Information Architecture: Designing Cross-Channel User Experiences by Andrea Resmini & Luca Rosati
- Reframing Information Architecture by Andrea Resmini
- The future of design is words and data blog post by James featuring Sarah and Andrea